RST PRESS · DIGITAL PRODUCTS

Refund policy

Seven-day digital product guarantee. For standard self-guided RST Press digital products other than the Professional Close Kit editions described below, if the product is not useful to you, email clientservices@reliantscale.com within seven calendar days after delivery. Include the email used at checkout or your order reference. We will refund the amount you paid for that product to the original payment method where supported.

Professional Close Kit editions: The current delivered edition promises a full refund if the kit is not useful and you reply to your receipt within 14 days of purchase. You may keep the files after that refund. We honor those edition terms for the $79 Core, $99 Plus, and $399 Team purchases.

If you were charged twice, did not receive the product, received the wrong files, or received files that are materially defective or unusable, contact us. We will correct the issue or refund it as appropriate. The seven-day satisfaction window does not limit these remedies or rights provided by applicable law.

For products under the seven-day policy, when a refund is issued your license to use or share the refunded digital product ends. Please stop using it and delete copies you control. The current Professional Close Kit edition follows its different retention term above. Payment-provider processing times may affect when the refund appears on your statement.

This policy applies to standard self-guided RST Press digital products purchased directly from Reliant Scale on or after September 25, 2026. If an earlier purchase or its checkout, receipt, or delivery message promised more generous terms, we honor those terms. The policy does not cover consulting, personalized services, Atlas Readiness Sprints, or Atlas pilots; those are governed by their engagement agreements.

Reliant Scale Technologies Incorporated · Pittsburgh, Pennsylvania · Updated September 25, 2026